Click & Collect available during lockdown – (Mon, Tues, Thurs, Fri, Sat – 10-2pm)

Delivery & Returns

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Please note: We will endeavour to get your parcel to you as quickly as possible, however, in some instances, Covid restrictions may cause a slight delay.

DELIVERY and RETURNS.

UK DELIVERY.

Shipping within the UK is £3.95 or FREE for orders over £75. For an extra postage charge, we can also offer Royal Mail Signed For, Special Delivery or Next Day Special Delivery. Please telephone the shop on 01270 629403 to arrange for this service.

INTERNATIONAL DELIVERY 

We deliver worldwide (Europe, U.S., Canada and Rest of World) with a tracked and signed for service.

Shipping to Europe costs a flat rate of £10 whilst the U.S., Canada and rest of the World shipping costs a flat rate of £18.

All customs and import taxes incurred are the responsibility of the customer, including any fees incurred in the event of an order being returned to Pickwicks Nantwich Ltd. Fees incurred on return of an order will be deducted from the customer’s refund amount.

Returns & Refunds

We hope that you are 100% satisfied with your purchase but in the event that you may need to return your goods, we are happy to offer you a full refund or exchange.

Goods must be returned with all labels attached, in an unworn condition WITHIN 14 DAYS of you receiving it and the cost of the return postage must be paid by the customer.

If you need to return your purchase, please advise us by telephone on 01270 629403 or email at pickwicksboutique@hotmail.co.uk

We recommend using a return postal service that ensures a proof of postage such as Royal Mail Recorded Delivery, as we cannot be held responsible for any items that go missing on their return to us .

International customers are required to use a tacked and signed postal service.

  • Any applicable import/export customs fees are the responsibility of the customer.
  • Import duties may be payable by the customer in accordance with the delivery country’s law.

Please return goods to:

Pickwicks Nantwich Ltd
49 Pillory Street
Nantwich
Cheshire
CW5 5BQ